![]() Step 1. Open a new Finder window, click "Application" and open "Utilities". When a storage device becomes unmounted as shown on this page, Disk Utility also assists mounting the device and fixing it back to a healthy state: Mac Disk Utility is a professional tool that helps resolve most disk management issues on Mac, functioning similarly to Disk Management in Windows OS. ![]() You need to either get a repair or replace it as it might have failed and if it's totally crashed, there's not really much you can do at that point. If the external hard drive icon doesn't appear below the External section, it means that there might be a problem on your drive.
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